Em colaboração com a SDA Bocconi School of Management, de Milão, o PGT apresenta o Seminário “Servitizing your business: theory, practice and impact”, realizado no dia 15 de junho de 2022. AGENDA 11:30 – 12:15 → Prof. Vincenzo Baglieri, SDA Bocconi, Associate Dean. “The design and engineering of customer experience: from theory to practice” Experience […]